Voyage Blue Travel Client Terms & Conditions Linked in the “Your Journey With VBT” on the VBT website
Terms & Conditions Voyage Blue Travel LLC
Hosted by Travel Resources Group
These Terms and Conditions (“Terms”) become effective between Voyage Blue Travel LLC (“Agency”) and you (including all travelers on the same booking) (“you” or “Traveler”) upon your signature (electronic or written) or payment authorization until terminated in writing by you or Agency. These Terms are subject to change at any time, without prior written notice
1. Agency Relationship
This agreement governs the relationship between you (“Client”) and Voyage Blue Travel LLC(“Agency”). The Agency is an independent travel business hosted by Travel Resources Group (“TRG”). TRG is not a party to this client services agreement except for the fact that it is disclosed in its Travel Resources Group Host Agency Terms & Conditions – Explains TRG’s role as our host agency and provides additional disclosures related to accreditation, suppliers, and liability
2. Scope of Services
Agency services may include travel planning, booking, supplier coordination, and pre-, during-, and post-travel support as agreed. Agency does not guarantee supplier performance or travel outcomes.
Providers we work with: Through our network and affiliated travel partners we have access to many reliable providers and have built personal relations with many. Most often we work on a commission basis but in some cases will charge a fee to maximize the value of your investment. We strive to ensure that the price you pay is the same or lower than if you book the trip yourself — but we take care of the details, so you don’t have to. Don’t hesitate to call your travel advisor with any questions or when in doubt.
3. Fees and Compensation
Voyage Blue Travel charges professional service fees for trip planning, booking, and management. These fees reflect the time, expertise, resources, and ongoing support involved in delivering a high level of service.
- Service fees vary based on trip type and complexity
- Fees are disclosed and agreed upon before work begins
- Fees are separate from supplier costs
- Service fees are generally non-refundable
Agency service fees, planning fees, booking fees, and cancellation fees will be disclosed in advance and are non-refundable unless stated otherwise. Fees are separate from supplier charges.
Additional service fees apply for the below starting at $75:
- Concierge service (restaurant, spa, and theatre reservations)
- Complex Visa Application
- Emergency services out of office hours
- Any extraordinary services related to the trip but not described at the time of booking.
- Major changes made to the trip after the entire trip is booked
Group travel booking: A group travel service fee will be charged depending on the group type and complexity of the booking and agreed upon at the beginning of our journey working together. This can be set up to be paid by the group leader or each traveler.
Villa rental booking: $300 non-refundable deposit plus 5% service fee. We offer private home and villa rental options which can include hiring staff (cooks, chefs, spa, etc.) and other in-villa services. We can also arrange for tours and private transfers since the villas are located in a gated area.
4. Payments and Authorizations
Client authorizes Agency to process payments as needed to secure travel arrangements. Supplier payments are subject to supplier terms and conditions.
In most cases, payments for any of the travel components are made directly to the supplier with your credit card. We ask you to complete a credit card authorization form for our files to pay for travel services. All fees will be charged to the credit card you used to authorize to pay for travel services.
Important conditions: prices are subject to change prior to the time you make full payment. Prices are not subject to change after you make full payment, except for charges resulting from increases in government-imposed taxes or fees. As noted above; by making the booking, you expressly acknowledge your acceptance of these conditions (i.e., changes before full payment and increases attributable to government-imposed taxes, fees or carrier-imposed surcharges after full payment will be your responsibility) applicable to your purchase.
5. Changes and Cancellations
All travel arrangements are subject to supplier change and cancellation policies. Agency fees may remain due even if travel is cancelled or changed.
Cancellation Fee PACKAGED TRIPS (including several travel components)
- Before Final Payment – $150 Cancellation Fee by the agency
- After Final Payment – 5% Service Fee paid is non-refundable,
Cancellation Fee BASIC TRIPS (with only one type of travel)
- Before and/or After Final Payment – $75 Cancellation Fee, Deposit is Nonrefundable
- To protect your investment, we recommend our clients purchase travel insurance to protect their investment in case of a cancellation. Our team assists in preparing the paperwork required to file a claim as part of the cancellation fee.
6. Travel Insurance Agency strongly recommends travel insurance. Declining insurance may require written acknowledgment.
7. Client Responsibilities
Client is responsible for providing accurate traveler information, maintaining valid passports/visas, meeting health requirements, and reviewing travel documents.
Passports/visas: All individuals departing from the United States of America must be in possession of a valid passport. It is your responsibility to ensure that you have valid travel documentation, including but not limited to passports and visas, which meet the requirements of immigration and other government authorities at every destination. You are responsible for confirming with the United States Department of State or representative government agency of the country to which you are traveling to confirm the requirements for visas and/or other requirements for admission to your destination. Any fines, penalties, payments, or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility. A government issued photo ID is required for travel within the USA. Please see the Travel State Gov website for more information.
Health and special requirements: It is the responsibility of the traveler to ensure you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation. Please advise your consultant of any special requirements you may have, for example, special meals, medical requirements and so on.
8. Limitation of Liability
Advisor is not responsible for acts or omissions of third-party suppliers, travel disruptions, or events beyond Advisor’s control.
9. Incorporation of Host Agency Terms
This agreement incorporates by reference the Travel Resources Group Host Agency Terms & Conditions. In the event of conflict, TRG’s Terms govern with respect to agency structure, accreditation, and liability.
We operate under the Seller of Travel of Florida
affiliated with Travel Resources Group as our host agency.
10. Governing Law
This agreement is governed by the laws of the State of Florida.
11. Acceptance
Client acceptance is confirmed by signature, electronic acknowledgment, or payment authorization.
